Samsung Finance Plus Customer application
|Updated||Dec 25, 2020 (1 month ago)|
|Developer||Samsung India Electronics Ltd.|
Samsung Finance Plus is a lending platform that helps you to own your dream Samsung devices in easy EMIs. You can purchase your favorite products at Samsung.com or from any of the 20000+ offline stores and payback in easy EMIs by signing up for Samsung Finance Plus. Finance Plus is used by more than a million customers across India and available for customers across 12,000 unique pin codes.
Why Samsung Finance Plus
• Simple, paper-less financing service with instant approval
• Instant credit to purchase your favorite device
• CIBIL score is not mandatory
• Avail 0% Interest EMI in convenient EMI tenures*
• No pre-closure charges
How to avail Samsung Finance Plus
• Visit Samsung.com or one of the offline shops
• Choose your favorite Samsung device
• Apply for a loan with your details (KYC, PAN)
• Get instant loan approval
• Enjoy your favorite Samsung device
Using Samsung Finance Plus application
You can start using the Samsung Finance Plus application to manage your loan only after signing up for Samsung Finance Plus at a store or at Samsung.com.
• View and manage active loans & past loans
• Timely alerts for payments to never miss an EMI
• Make repayments for your active loans & improve your credit score.
• Get offline location details where you can make EMI payments.
• View and manage the device protection and buyback plans
• Eligible customers can apply for pre-approved personal loans
• To talk to our customer success team for any support
1. What is the process to activate a device purchased through Samsung Finance+?
To activate a device purchased via SF+, you need to follow the below steps:
- Upon turning on the device, the Samsung Finance+ application will be automatically downloaded on your device once you switch it on.
- Finance Plus application sends an SMS to pre-defined finance plus number. Please make sure that the SIM card inserted belongs to the same number as the one provided during the loan process. This is a mandatory step to link your mobile number to your loan account.
- Post this, you will also need to enter your date of birth & click your selfie for validation. Your device will be ready for use post the completion of the above steps. ( for online purchases)
2. Which mobile number can I use to activate the device?
You must activate your device by using the same mobile number which you provided during the loan journey.
3. Can I change the mobile number on the device purchased through Samsung Finance+?
You may change the SIM card inserted in your device basis your requirement. The new number will be verified using an SMS and there will be usage restrictions for 4 hours post which your device will function normally.
4. How can I repay the EMI?
The EMI amount will be automatically debited from your account on the payment day subject to successful mandate registration & availability of funds in your account. In case mandate registration or presentation is failed, you must pay using Net-banking / UPI / debit card/selected pre-paid wallet from the application. Alternately you can also pay your EMI at certain offline locations approved by respective finance partners. You can get the nearest location of EMI payment from the application. Please note that the application will send an SMS to a pre-defined number to get the location of the nearest payment facility and standard SMS charges may apply each time a request is made.
5. What happens if I default on an EMI repayment?
In case the EMI is not paid or there is a delay in EMI payment, the functionality of the device will be restricted. These restrictions will be removed only upon paying the EMI.
6. How to apply for a personal loan?
Having a good repayment history is the most important criteria to become eligible for a personal loan. So, make timely repayments on your loans.
* 0% percentage interest is available for most of the devices. For some devices, loans may carry a minimal monthly interest.
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