dein nb

The "your nb" app helps to organize everyday life in Neubrandenburg more easily. It offers noticeable relief in a variety of daily tasks. The app for Neubrandenburg combines the areas of mobility, news, living and family & leisure. The focus is on an interactive map through which routes can be planned. Individual categories such as sports clubs, parking spaces, event locations, neu.sw customer offices, etc. are displayed on the map. Locations can serve as the start or destination for the route and can also be saved as favorites. Tickets can be easily purchased online for the respective route. In addition to the interactive map, services such as the garbage collection and event calendar, regional news and meter reading transmission via smartphone camera can be kept up to date and, for example, never miss the blue bin being put out or an event in and around Neubrandenburg. The neu.sw customer bonus program started at the beginning of 2025, which is available under the name “neu.sw plus” exclusively via the “dein nb” app. Existing customers who receive both an electricity and a multimedia tariff from neu.sw have the opportunity to choose three benefits from the changing bonus catalog every year.

Where is the nearest bus stop?
What is my fastest route?
When do I have to put out the trash?
Which sports club is near me?
Where can I find a free parking space?
What event is coming up next?
What rewards are currently available in the customer bonus program?
How many rewards do I still have outstanding through the bonus program this year?

The “your nb” app provides the right answer to all of these questions quickly and easily. Personal favorites are displayed on the individual home page, which can therefore be configured depending on your preferences.
The interactive map shows individual locations/sights in Neubrandenburg and the region, including a short profile, within the following categories: neu.sw locations, parking spaces, sports clubs, event locations, families, surroundings & culture, e-charging stations and recycling centers. In addition, all subscribed locations are clearly summarized under the Favorites category.
The timetable information shows all current arrival and departure times for each stop in the Neubrandenburg city bus service in real time. In addition to the footpath, bus and train connections are also displayed to match the route. Buy the right online ticket directly after planning your individual route – no problem! Drivers receive an overview of where each parking space is and how full individual parking spaces are.
Not only can individual bus routes be favorited and subscribed to via push notification if desired - this is also possible with the garbage collection calendar. If desired, users can be reminded of the collection dates for one or more streets in a timely manner via push notification.
With the dein "nb app" it is possible to easily transmit meter readings via smartphone camera. Simply log in with your neu.sw customer number, hold your cell phone on the meter and send it off. This function is possible for all meters - regardless of whether they are water, electricity or heat.
Within the event calendar for Neubrandenburg, all upcoming events are shown sorted by category, location and date. This guarantees that no highlights, parties and concerts will be forgotten.
The street lamp is broken? The bus stop damaged? With the integrated fault and defect detector, the app also offers an easy way to report this. Select images, location and category and send them - you're in the right place without waiting long and searching for the right contact details.