TyrellCheck

What’s it for?

This is the place to go for information about service changes and delays. It should give the problem, impact and advice for any issue and help you provide accurate information to our customers.

Who’s it for?

All frontline colleagues who interact with customers.

How do I log in?

Your username is firstname.lastname (e.g. john.smith) and your password is your payroll number (found on your ID card).

How do I use it?

• The main screen shows all the incidents on the network

• You can filter messages by route, time range and search for specific terms 4

• Each item has further details on the incident when you click on it.