مصطلحات ومراسلات بالانجليزية

Objectives
Dear student, Upon completing this unit you are expected to:
1- Understand the importance of correspondence in the communication system.
2- Recognize kinds of correspondence, and the principal means of commercial correspondence.
3- Identify the business letter and know its advantages and functions.
4- Understand the meaning of effective business letter and recognize its basic characteristics.
5- Use the right rules to address the envelope whether it an ordinary or a window envelope.