faster training and problem resolution direct from the field. The app allows you to access
a virtual, interactive environment from your team’s existing smart devices, enabling:
Real-Time Remote Video Support
• Efficiently grow and scale your team by virtually connecting newer techs with more senior team members.
Live Video Pausing & Markup
• Easily pause the live call to quickly talk through and troubleshoot onsite issues.
Live Document & Resource Sharing
• Quickly share live links, documentational materials, and notes with your tech.
Remote Control Capabilities
• Remotely control your tech’s phone or device. Perfect for jobs in dark or cramped crawl spaces, basements, or attics.
Upload Video to the Knowledge Base
• Repurpose recorded calls for training and support.