凱擘大寬頻

Kbro Broadband's app has been completely upgraded, integrating bill payment, service information, service status, online repair requests, and popular services, allowing you to quickly manage your home services via your mobile phone.

The homepage centrally displays all information, including outstanding bills, payment methods, payment records, broadband speed, contract period, home Wi-Fi, and service status, making bills, contracts, and internet services clear at a glance. If you are eligible for a plan upgrade or renewal, you can also view recommended plans and apply through the app, making services more intuitive and convenient.

【Main Service Functions】
l Bill Payment: View outstanding amounts, current bills, payment methods, and payment records. Supports credit card payments, barcode payments, recurring payment applications, and e-invoices.

l Contract and Service Information: View currently subscribed services, broadband speeds, project fees, and contract periods, helping you better understand your home services.

l **Plan Upgrade/Renewal Recommendations:** Provides suitable plan recommendations based on service status. Eligible users can directly apply for plan upgrades or renewals through the app.

l **Service Status and Network Information:** Provides information on home Wi-Fi status, service status, and planned construction, helping you monitor your home's network and service status in real time.

l **Troubleshooting Assistance and Progress Tracking:** Users can report problems, troubleshoot issues, track repair and installation progress online through the app. Frequently asked questions can also be quickly accessed.

l **Popular Services and Video Content:** Retains frequently used services such as program schedules, popular program recommendations, video sections, e-newsletter, and mo-coin binding/redeem. Users can adjust the order of popular services according to their needs.

l **Intelligent Customer Service Assistance:** If questions persist, users can access frequently asked questions and service guidance through intelligent customer service, helping them quickly find the services they need.

Kbro Broadband App: From bill inquiries and self-service to customer service assistance, everything can be easily done with just your mobile phone.