Guides

Nothing has infected your phone. Something you installed has permission, and the fix is a list in settings.

A phone will happily run a keyboard, a mouse and a memory stick. It will not power a desktop hard drive.

Android keeps apps in memory on purpose. Clearing them means loading them again, which is the expensive part.

Before booking a repair, find out whether it is the hardware, one app, or the network doing it.

A memory card is the cheapest storage you will ever buy and the least reliable place to keep anything.

Full bars and nothing loading is a different fault from no bars at all, and they have different causes.

A phone that shows nothing at all is more often a cable problem than a dead phone, which is why the order of these checks matters.

Almost everything moves. The part that catches people is what happens to messages sent from the phones you left behind.

A dot in the wrong city is not a broken receiver. It is a WiFi network that moved house.

There is no print button. There is a print service, and an entry in the share menu.

It is the cable far more often than it is the battery, and it costs nothing to rule out.

The honest version: if it is not in a bin or a backup, the odds are poor, and every app promising otherwise knows that.

Voice and data take different paths. A phone can have excellent data and no usable voice at all.

The hardware part is easy. Keeping work out of your evening is the part that needs setting up.

The phone does not break on the day support ends. The gap between it and the attackers simply stops closing.

Most Android Auto faults are a cable, a power saver, or a car that wants its own update.

Earbuds that cut out in the street but never at home are already telling you what the problem is.

The phone behind a shattered screen usually still works perfectly. The trick is finding another way to talk to it.

Install it at home on WiFi, switch data to it when the plane lands, and keep your own SIM on for texts.

The app did send it. The phone decided it could wait.

An old phone makes a good single-purpose device and a bad second phone. The difference is whether it holds anything worth stealing.

The app does not send the video. It usually tells the television where to fetch it, which is why some apps refuse.

Blocking numbers one at a time is a losing game. The number is different tomorrow.

A warm phone is normal. A phone that is hot while doing nothing is a symptom.