CIVIS.Team APP
The ultimate aim of CIVIS.Team is to concentrate the operators' personal communications in a protected, structured, digital, timely tool that guarantees the tracing and certification of communications.
Through the App, the employee can:
- Consult the service order for each day past and future
- Receive promptly any modification of the service order through dedicated notifications
- Confirm, where contractually provided with customers, their availability to enter the service in the hours preceding the start of the shift.
- Consult the schedule of activities in charge of the employee, also through dedicated notifications.
- Receive any type of confidential communication sent by the company.
- Send reports or requests through the "Listening desk" tool: the employee, in a totally protected and if anonymously provided manner, sends confidential communications to the supervisory body of the company code of ethics or to the psychological assistance department.


