Life is hectic. For contact center employees, having a tool that allows them to better organize and plan out their day is a necessity, and the ability to do so on the go, essential. Genesys Tempo, a mobile app for Genesys Cloud, empowers your workforce to achieve a work-life balance with the ability to self-manage their working hours from their mobile device. Through this app, employees can view their schedule, receive notifications when a schedule is added, changed or removed, and keep track of their working hours quickly and efficiently. They can also put in time-off requests and receive notifications when request status change or changes occur.
The app allows users to:
* View their schedule
* Submit time-off requests
* View the status of their time-off requests
* Receive push notifications for adds, changes or removals in schedules
* Receive push notifications for approved or denied time-off requests