Hey, Walter™

Intelligence you can act on to reduce the total cost of clean.
Hey, Walter™ by Optisolve® is a mobile-first AI assistant for cleaning and facility teams that need instant, reliable answers at the point of work. Trained on your company’s own SOPs, product data, and standards, Hey, Walter™ delivers clear, step-by-step guidance so every team member can perform tasks consistently, safely, and efficiently.
When internal documentation is incomplete, Walter bridges the gap with expertly curated best practices — ensuring your frontline always has structured, accurate guidance without guesswork.

How it works
Ask Walter a question on your phone or tablet. The assistant responds with contextual, role-specific answers in real time. Whether it’s how to strip a floor, which pad to use, or the correct dilution ratio for a product, Walter provides direct, actionable guidance. Responses can include visuals, videos, and multilingual options for clarity across teams and environments.
Key Benefits
 • Teaches, guides, and reinforces – Converts complex cleaning procedures into step-by-step instructions, time studies, and videos for easy learning.
 • Adapts to your facility and people – Supports 140+ languages and multiple learning levels to improve training and retention.
 • Reduces waste and risk – Recommends the right products and dilutions, lowering costs and promoting environmentally responsible cleaning.
 • Standardizes what good looks like – Ensures consistent quality and compliance across teams and locations.
 • Offers deep industry expertise or your own – Use Walter pre-trained on 70+ years of expertise or train it on your organization’s unique SOPs.
 • Beyond a chatbot –Hey, Walter™ is not a generic AI. It’s powered by your knowledge, your SOPs, and your products — built on more than 70 years of professional cleaning and facility care expertise. When uncertain, Walter flags gaps instead of guessing — ensuring accuracy, compliance, and trust.