SendApp

SendApp puts your SendApp workspace on your phone: customer conversations from every channel, the AI assistant, contacts, campaigns and your calendar. Same data, same rules and same permissions as the web dashboard.

EVERY CHAT IN ONE PLACE
• WhatsApp, Instagram, Messenger, Telegram, website chat, email and SMS in a single inbox
• Reply with text, photos, videos, documents and voice messages
• Approved WhatsApp templates, new conversations and quick replies
• See when the AI assistant replied and take over the conversation whenever you want
• Archive, assign to a teammate, block a number, export a chat

AI ASSISTANT
• Turn the AI on or off per account, per channel or per chat
• "Write with AI", translate and summarize messages
• The owner teaches the assistant the right answers and puts it to the test

CONTACTS
• Contact cards with stage, tags, custom fields, notes with mentions and activity history
• Segments, duplicates to merge, trash, export and tools for privacy requests
• Import contacts from your phone's address book: you choose which ones, and only name, number, email and birthday reach SendApp

CAMPAIGNS
• Follow every campaign: sent, delivered, read, replies and errors
• Pause, resume, retry failed messages, change date or limit, duplicate

CALENDAR AND REMINDERS
• Today's, upcoming and past appointments: new appointments, moves and cancellations
• Manual and automatic reminders for your customers

FILES AND DOCUMENTS
• File Manager with folders: upload photos and documents from your phone
• The owner manages the documents the AI assistant learns from

YOUR TEAM
• Access for the owner and for operators: each person sees only the chats, accounts and features you gave them
• New message notifications, with unread counters

SECURITY
• Two-step verification, as on the web
• Sign in from your computer with a QR code: no password to type on the phone
• By default the lock screen never shows message text: you choose to turn on previews
• See your signed-in phones and sign them out whenever you want

The app is available in English, Italian, Spanish, French, German and Portuguese.

An active SendApp account is required to use the app.