SmarTone CARE

SmarTone CARE allows you to manage your SmarTone account in one app! It is the must-have app for all SmarTone customers to stay tuned for updates of our new services, hot offers and promotions. Customers can also check their usage and bills, subscribe to a variety of services, access to caring services, enjoy exclusive privileges and get 24x7 support with just one tap.

Touch ID and Face ID Login
- Sign in with Touch ID or Face ID, secure and convenient

Manage Account
- Check and pay the bill of mobile and fibre broadband at a glance! Track usage, top up data or even upgrade your mobile plan anytime and anywhere

Data Allocation (For Family Plan Customers)
- View usage of each individual
- Set monthly data usage limit for each SIM card flexibly

Service Subscription
- Subscribe to our extensive value-added services such as roaming data day plans, Call Guard, ST Protect, music, entertainment and other services

Caring Services
- Remote Queuing: Get your ticket and start queuing in advance
- Powerbank Rental: Reserve and borrow a powerbank from us for free
- Smart Workshop: Sign up to our wide-ranging workshops for yourself and even for your family
- Content Transfer: Book a session to transfer your content to your new phone

Exclusive Offers
- Wide range of benefits include dining, shopping, leisure and lifestyle exclusively for SmarTone customers. Offers updated on weekly basis

SmarTone Plus
- Discover unparalleled privileges exclusively for members
- Check your membership status
- Celebrate your birthday with our thoughtfully selected gifts
- Enjoy year-round membership offers

Live Chat
- Our 24x7 online support is always ready to serve your needs

What's New

Email: customer_care@smartone.com