Cliente Prudential

Manage your policies

Access
Biometric login.

Policies and Coverage

Details of your policies presented in clear, easy-to-understand language.
Summary of the coverage provided by all your policies.
Available cash surrender value.
PDF copies of your policies.

Payments

Simplified payment statement and transaction history.
Change your payment method (credit card or direct debit).
Change the payment frequency (monthly or annually) and payment date.

Claims

File a claim.
Quick access to claim-related contacts.
An explanatory page that can be shared with beneficiaries.

Personal Information

View your personal information.
Update your registered phone number and email address.

Customer Support

Access your insurance agent’s contact information and connect via WhatsApp.
Access Prudential’s support channels (Prudential Responde, Customer Service, Complaints, and Ombudsman) and receive support via email.

Notifications

Notifications area.
Digital acceptance.
Payment status.

Well-being

Sync data with Health Connect.
Track physical activities, including heart rate, workouts, and steps.
Achieve fitness goals.
Redeem vouchers.