TNG hilft

The TNG helps app supports you in clarifying questions and problems relating to your internet connection quickly and easily.

Analysis
• Automatic problem detection
• No waiting time
• Go straight to the right instructions

Interactive help
• Automatic problem solving
• Understandable explanations
• Intelligent queries

Contact us
• Contact customer support via the app
• Transmission of analyzes for faster processing on the hotline

Setup wizard
• Detecting the router with camera scan
• Activation of the landline connection
• Detect WiFi data and automatically set up the connection

Router configuration
• Adjust your router settings quickly and easily

Share WiFi
• Setting up the WiFi connection for external devices

Optimize WiFi
• Improve WLAN coverage through targeted measurements

Actions
• Current TNG Stadtnetz promotions at a glance