ZiDesk

ZiDesk is your team’s omnichannel support desk — manage WhatsApp, email, tickets, and meetings in one app so you can reply faster and stay on top of every customer conversation.

WhatsApp inbox
Chat with customers in real time. Send media, reactions, polls, and mentions. See delivery receipts and rich link previews, just like your desktop workflow.

Email
Read and reply to customer emails with clear HTML rendering, drafts, and easy follow-ups from your phone.

Tickets
Track every issue end to end — reply, forward, filter, set deadlines, and escalate when needed. Stay synced with live ticket updates.

Meetings
Handle booking requests, approve or reject schedules, and keep MoM and live meeting context with your team.

Built for support teams
Dashboard insights, profile management, and secure sign-in help your agents work confidently wherever they are.

ZiDesk by Zithara — one place for chat, email, tickets, and meetings.