영사안전콜센터 무료전화

Consular Safety Call Center Free App

Please call the Consular Safety Call Center in the following situations:

1. In the event of an emergency abroad

- We provide emergency rescue support for Korean nationals and local safety information, and accept reports of missing persons and verify their safety.

2. In the event of an incident or accident

- We support the reporting of incidents and accidents, the issuance of emergency passports, and rapid overseas remittances.

3. When interpretation services are needed

- In emergency situations, we provide interpretation services with local officials (police, immigration officers, doctors, etc.).

※ Languages ​​available for interpretation services: English, Chinese, Japanese, Vietnamese, French, Russian, Spanish

4. For safe overseas travel

- We provide safety information for the destination country and send text messages with travel safety information.

5. When rapid overseas remittance support is needed

- If emergency funds are required due to incidents or accidents, you can receive travel expenses from a relative in Korea via the overseas diplomatic mission. 6. When You Have Questions About Consular Services

- Provides information on the Ministry of Foreign Affairs' consular services, such as passports, consular authentication (Apostille), overseas emigration declarations, and registration of overseas nationals.

* The Consular Safety Call Center app is supported on Android OS 7.0 and above.

* Location Permission Guide

- If you have granted location permission, location information (latitude/longitude) is retrieved and transmitted to the system when a toll-free call is connected.

- The transmitted location information is used to identify the app user's location in the event of an overseas crisis or incident/accident to provide emergency rescue support and local safety information.