bright by PLN Batam

bright by PLN Batam is the official customer service app from PT PLN Batam. Manage all your electricity needs in one app—check bills, monitor usage, request services, and connect directly with Customer Service, anytime, anywhere.

⚡ ELECTRICITY BILLS & USAGE
• Quickly check your monthly electricity bill
• View your bill and payment history
• Monitor your electricity usage history over time
• Easy-to-understand monthly energy consumption graph

📋 CUSTOMER SERVICE IN THE HANDS OF YOUR HAND
• Submit and track the status of your service request
• Live chat with Customer Service
• Voice & video calls with Customer Service agents
• Convenient and transparent service queue system

🪪 DIGITAL IDENTITY VERIFICATION (KYC)
• Direct identity verification from the app, without queuing
• Automatic ID card scanning for accurate data entry
• Facial matching for account security
• Direct verification result notification via WhatsApp

🔔 STAY INFORMED
• Important notifications regarding your account and services
• The latest information and announcements from PLN Batam

🔒 SAFE & TRUSTED
Your data security is our priority. Personal information is protected with encryption and strict security standards. bright by PLN Batam is the official application of PT PLN Batam.

Download bright by PLN Batam now and enjoy the convenience of electricity services in one application.