CMC Dubai

MyBESTCare is a secure patient portal that puts your hospital in the palm of your hand. Access your care anytime, anywhere. Book appointments, view lab results, check medications, request medical reports, and manage your health records in one place.


Key features
1. Appointments: Book, reschedule, or cancel visits in seconds.
2. Lab & Test Results: See results as soon as they’re available, with easy-to-read histories and trends.
3. Medications: View prescriptions and instructions; set reminders to stay on track.
4. Inbox Notifications: Get real-time alerts for results, approvals, reminders, and updates.
5. Integrated Health Records (PHR): Access your personal health information in one secure portal.

Security & Privacy
• Your data is protected and used only for your care, in compliance with applicable regulations.

Account Creation
• Accounts are created based on the Patient ID issued by your hospital or healthcare provider.

Account Deletion
• Users can request account deletion by contacting the hospital or app support team via email.

Data Collected & Retention
• Collected Data: Patient ID, phone number, and technical error logs.
• Retention Period: All personal and health data is permanently deleted at the moment a user deletes their account.

Availability
• Features and services may vary by hospital and region.