당신의 U+

From checking my subscription information to purchasing a mobile phone and easily solving problems, you can do it all with your U+ app.

■ Check my subscription information at a glance
· You can see my information such as this month's fee, remaining data, subscribed additional services, remaining contract/installment, etc. right on the app's home screen.

■ Quick access to frequently used menus with a single button
· You can quickly access frequently used menus such as checking/changing rate plans, sending/receiving data, and checking real-time rates with the shortcut button.

■ Check available benefits
· You can check in detail not only my U+ membership/rate plan/discount benefits, but also benefits you are missing.

■ Quick search
· You can quickly search for the menu/service you need with the search term auto-completion and page shortcut functions.

■ Chatbot available for consultation 24 hours a day
· You can ask the chatbot any questions you have even late at night, on weekends, or on public holidays when it is difficult to connect to the customer center.

■ Simple solution for U+ Internet/IPTV, mobile problems
· If a problem occurs while using U+ Internet/IPTV, you can take simple measures and request a visit from the U+ Home Manager.
· If there is an area/location where calls or data are frequently disconnected, you can request a visit inspection.

※ U+ customers do not incur data charges while using the app.

However, data charges may apply if you move to another Internet page through the app.

▶ Permission consent guide
· You need to consent to access permissions to use the U+ app.

· If you do not agree to the required permissions, you cannot use the following functions.

[Required access rights]
- Phone: Easy phone login and connect by pressing the phone number

[Optional access rights]
- Location: Use functions such as nearby store information
- Camera: Camera capture to recognize card information
- Photos/Videos: Attach saved photos/video files (e.g., when making 1:1 inquiries and writing purchase reviews)
- Notifications: Information notifications such as bill arrivals and events
- Microphone: Use microphone for chatbot voice inquiries
- Contacts: Load contacts saved on the phone when gifting data
- Display on top of other apps: Use visible ARS

▶ Inquiries

· Email address upluscsapp@lguplus.co.kr
· You can receive a faster response if you write your name, phone number, and phone model in the email.
· LG U+ Customer Center 1544-0010 (paid)/114 from mobile phone (free)