Genpact Hub

Powered by ServiceNow for Operation excellence & work from anywhere, Genpact Hub mobile app deliver tailored experiences for routine needs to external vendors, supplier, client, contractor & employee needs from a single mobile app. It empower user(s) access Helpmate & search the information or content (e.g. Knowledge articles), raise, approve & track requests, share their feedbacks while on the go. The app provides an intuitive interface for fulfillers to accept, support and update work. This includes full offline support: download work items, cases, and attachments for offline access, and any updates made while offline are automatically synced back to the server once connectivity is restored.