Ailo

Ailo is an AI assistant that understands natural language and intuitively interprets consumer intentions. Unlike traditional chatbots, Ailo goes beyond predefined commands. Therefore, it understands complex contexts (such as "I need light food that arrives in 30 minutes"). Thus, it functions like a digital concierge, anticipating desires and offering tailored suggestions for each moment.

With Ailo, iFood advances its mission to lead innovation in Brazil, making AI an invisible but essential element in the consumer journey. The technology is designed to:
- Facilitate choices
- Save time
- Make consumption smarter, more accessible, and contextualized