MisPaQ

MisPaQ is a business management and cloud PBX (VoIP) application developed for service sector businesses. Thanks to its integrated SIP/WebRTC phone system, the application enables businesses to make and receive calls directly through their cloud PBX systems. VoIP calls are routed through the business number (proxy calls), and call logs are written to the device's built-in call history, ensuring all business calls are visible in the phone application.

📋 APPOINTMENT AND JOB MANAGEMENT
• Create, edit, and track customer appointments
• Daily, weekly, and monthly view via calendar
• Automatic reminder notifications
• Job status tracking (pending, in progress, completed)

👥 PERSONNEL MANAGEMENT
• Personnel assignment and shift scheduling
• Real-time location tracking (delivery mode)
• Personnel performance reports
• Role-based authorization system

📞 CLOUD PBX & VoIP CALLING
• Making and receiving VoIP calls via cloud PBX with SIP/WebRTC (proxy calls)
• Calls are routed through the business phone number
• VoIP call logs are automatically written to the device's built-in call history
• In-app keypad, hold, mute, speakerphone, DTMF
• Assigning internal lines to employees and PBX management
• Customer identification (Caller ID) on incoming GSM calls
• IVR menu, call log, and voicemail

💬 SMS AND NOTIFICATIONS
• Automatic SMS notifications for customers
• Appointment confirmation and reminder messages
• Customizable SMS templates
• Instant push notifications

💰 BILLING AND FINANCE
• Invoice creation and management
• Payment tracking
• Income and expense reports
• Online payment integration

👤 CUSTOMER MANAGEMENT
• Detailed customer database
• Customer contact history
• Address and location management
• Service history tracking

🏢 BUSINESS FEATURES
• Multiple branch support
• Service and package definition
• Working hours configuration
• Detailed reporting and analysis

📍 LOCATION SERVICES
• Live location tracking of delivery personnel
• Customer address management and map integration
• Route optimization

🔒 SECURITY
• Encrypted data communication (TLS/HTTPS)
• Two-factor authentication with OTP
• Role-based access control

MisPaQ is ideal for cleaning companies, domestic services, corporate cleaning firms, and similar service sector businesses. Manage your business calls through the app with our integrated cloud PBX (VoIP/SIP) system. Digitize your business and increase your productivity.

Support: destek@neuromtech.net
Website: https://mispaq.com.tr