TwinFix

TwinFix — less chaos, more control.

TwinFix is a mobile service management system designed to help companies manage equipment, locations, service requests and maintenance operations — all in one place.

Report issues in seconds, assign technicians, track repairs, manage equipment inventory and keep your team informed in real time.

— KEY FEATURES —

• REPORT ISSUES IN SECONDS

Take a photo, describe the problem, select a location and submit a service request. Add up to 5 photos, select a specific machine from your inventory or report a general issue.

• ASSIGN TECHNICIANS AND TRACK STATUS

Assign service requests to specific technicians. Technicians can accept assignments, provide estimated travel and repair times, while everyone involved can monitor progress in real time.

• EQUIPMENT INVENTORY WITH QR CODES

Create individual equipment profiles with model information, serial numbers, purchase dates, warranty details, photos and repair history.

Generate QR codes and scan them directly in the app to instantly access equipment information and maintenance records. You can also quickly report a fault by scanning the equipment's QR code.

• LOCATION INSPECTIONS

Plan and perform technical inspections of facilities and locations, keeping inspection activities organized in one place.

• IN-TICKET CHAT

Communicate directly between requesters and technicians for every service task. No switching between apps and no lost conversations.

• PUSH AND EMAIL NOTIFICATIONS

Stay informed about new requests, assignments, status changes and messages in real time.

• ANALYTICS AND COST TRACKING

Get insights into repairs, service costs and key performance metrics. Use your data to make better decisions about maintenance and operations.

• MULTILINGUAL SUPPORT

TwinFix is available in Polish, English and Spanish. Users can receive notifications in their preferred language.

• LIGHT AND DARK MODE

Full support for both light and dark themes. The app can automatically adapt to your system settings or let you choose your preferred mode manually.

TwinFix brings your service operations, technicians and equipment together in one clear and efficient workflow.